Avoiding Workplace Conflict
€20for members
€20for non-members
15 mins
Avoiding Workplace Conflict is a short course designed to help participants understand the causes of workplace conflict and develop the skills to prevent, manage and resolve it effectively.
Through practical tools and techniques, learners will gain the confidence to handle difficult situations positively and contribute to a more productive and collaborative working environment.
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Avoiding Workplace Conflict is a short course that examines why conflict develops in the workplace and what we can do to address and resolve it effectively.
Course Content
Participants will explore:
- Why conflict develops and how it can escalate if left unresolved
- The difference between interests and positions, and why understanding both is key to resolving disputes
- The importance of separating people from problems to maintain positive working relationships
- Essential communication skills for preventing and resolving workplace conflict
- Practical techniques for de-escalating difficult situations
- How to embed positive approaches and behaviours to reduce the likelihood of conflict recurring
Certification
Upon successful completion of the course, participants can download and print off a completion certificate.
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Booking information
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