Assert Yourself
€30for members
€30for non-members
60 mins
Assert Yourself is a short course designed to help individuals communicate with confidence, handle challenging conversations effectively, and express their needs and opinions in a clear, professional manner.
When we find ourselves under pressure or in confrontational situations, we may react aggressively – or we may back down and say nothing. Neither approach is likely to result in a positive outcome and we’re likely to come away from the situation wishing we’d handled things differently. Failure to assert ourselves and communicate clearly can have a negative impact on our interactions with colleagues, clients and customers and is likely to affect our personal effectiveness and productivity as well.
See full course details Ask a questionAssert Yourself is a short course designed to help individuals communicate with confidence, handle challenging conversations effectively, and express their needs and opinions in a clear, professional manner.
Participants will learn assertive communication techniques that improve workplace relationships, boost confidence, and lead to more positive outcomes in difficult situations.
Course Content
Participants will explore:
- What we mean by assertiveness and why it is an essential workplace skill
- The key differences between passive, aggressive and assertive communication styles
- The personal and professional benefits of adopting an assertive approach
- Practical techniques for communicating confidently and respectfully
- How to use assertiveness effectively in the workplace and in everyday situations
Certification
Upon successful completion of the course, participants can download and print off a completion certificate.
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Booking information
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