Inclusive Language and Communication
€20for members
€20for non-members
15 mins
Creating an inclusive workplace starts with the way we communicate. This practical course explores how inclusive language and communication can help build a culture of respect, belonging, and collaboration, while reducing the impact of unconscious bias and exclusion.
Learners will gain a deeper understanding of how everyday language and behaviours influence workplace relationships, engagement, and organisational culture.
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Inclusive communication plays a vital role in creating workplaces where everyone feels valued, respected, and able to contribute.
This course examines the importance of language in shaping workplace culture and highlights how seemingly small words, actions, and behaviours can have a significant impact on inclusion and belonging.
Participants will explore the effects of exclusive language on relationships, recruitment, motivation, and employee experience. Through practical examples and reflection, learners will develop greater awareness of respectful language when interacting with people from minority groups and understand how micro-messages influence perceptions, trust, and workplace interactions.
By the end of the course, participants will be better equipped to communicate in a way that fosters respect, inclusivity, and positive engagement across diverse teams.
Course Content
Topics covered include:
- Why language and communication are key to creating an inclusive working culture
- How exclusive language can impact on relationships, recruitment and motivation
- The importance of using respectful language when dealing with people from minority groups
- Why our micro-messages play such a crucial role in inclusive communication
Who Should Attend?
This course is suitable for:
- Employees at all levels who want to improve their communication skills and contribute to a more inclusive workplace
- Team leaders, supervisors, and managers responsible for fostering positive team cultures
- HR, learning and development, and people management professionals
- Customer-facing employees who engage with diverse groups of people
- Anyone interested in developing greater awareness of inclusive behaviours and communication practices
Certification
Upon successful completion of the course, participants can download and print off a completion certificate.
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Booking information
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